What you did not Know about Removals in Fulham
Posted on 02/09/2014
There are many problems that can happen when you’re moving home, but what you really need to be sure of is that your removals company know exactly what they are doing, and can carry out the job quickly and professionally. The British Association of removers, more commonly known as BAR, have a code of conduct laid out which serves as an assurance that their members are all competent and well presented firms. While you may face a bit of a price hike for this promise of excellence, it is almost worth spending the extra pennies on the fact that you know exactly where you stand with your chosen firm. We will try to give you some insight as to what you did not know about removals in Fulham and the greater London area, and what you need to be aware of when dealing with your company.
The code states that all employees of member companies must be ‘qualified’ which means that your removal men will all have been trained in the art at some point, and are not just ‘extra hands’ as some can be. While the training will likely focus on safety on the job, this means that you can be safe in the knowledge that your items are less likely to be lifted clumsily or dropped. The code also states that ongoing training should take place, which is a nice preventative against slipping standards of practice. These staff are also required to be polite and representable, so should you find a staff member rude or seemingly under trained, then a complaint should be made in the knowledge that you do not have to stand for it, under the contract of the association. Records of each individual’s training is to be kept on file and should be accessible to you should you need to dispute a staff member’s ability.
Knowing about cancellation is also key. Should a mover try and scam you when canceling by keeping deposits or being slow to rearrange, you need to be aware of where you stand in the matter. The contract states that a member shall not cancel or alter significantly, the terms of a job, once it has been put in writing in the contract. The only reasons accepted by the code for such changes are those that are out of the company’s hands, like civil unrest or nuclear disaster, so remember that when your movers attempts to change the schedule! Should the cancellation or change happen within ten working days of the move day, then the company are liable to refund you 150% of all monies paid, so you cold reap a nice return for your inconvenience. If a major change happens while the move is ongoing, then the company are required to make payments to the effect of any losses that come of the inconvenience. Do not be fooled into allowing your expenses to rise with out being reimbursed if the fault is not your own.
The terms of membership also state that packing materials used by the member firms must be used in an environmentally friendly way, but also in enough excess as to protect the items fully. Be vigilant of your mover is packing your house up, and don’t allow for an accidents or damage that comes from too little packing. Be eco aware at the same time however, a lot of the plastics used in the process will go to landfill, so make sure that your company will recycle if they are in charge of the deposition of materials.
